Change/cancellation of a One-time visit IS NOT POSSIBLE.

Cancellation of date in subscription cleaning:

Weekly – the client can cancel an upcoming visit only after 4 visits have been made. Up to 2 cancellations can be accumulated. Cancellation is possible only if there are more than 7 (seven) days before the date of the visit.

Fortnightly – the client can cancel an upcoming visit only after 4 visits have been made. No cancellations can be accumulated. Cancellation is possible only if there are more than 7 (seven) days before the date of the visit.

Monthly – the client can cancel an upcoming visit only after 4 visits have been made. No cancellations can be accumulated. Cancellation is possible only if there are more than 7 (seven) days before the date of the visit.

Change of date in subscription cleaning:

In all subscription plans the client is entitled to 1 (one) free change for every date. The client can change the date of an upcoming visit, only if there are less than 7 (seven) days until the date of the visit. If the client has used up his/her right to a free change, a fee of 20 lv is applicable. Change within 48 hours of the visit is not possible.